Security Policy

Our Security Commitment

Connecty is committed to maintaining the highest standards of security to protect:

• Personal and financial information of users and attendees
• Event data and intellectual property of organizers
• Payment transactions and venue booking details
• Organization accounts and multi-tenant data isolation
• Platform integrity and service availability

Data Encryption

Encryption in Transit

All data transmitted between your device and our servers is protected using industry-standard encryption:

• TLS 1.3: Latest Transport Layer Security protocol for all connections
• Perfect Forward Secrecy: Unique session keys prevent past session decryption
• Strong Cipher Suites: Only approved cryptographic algorithms (AES-256, ChaCha20)
• HSTS: HTTP Strict Transport Security enforces secure connections
• Certificate Pinning: Additional protection against man-in-the-middle attacks

Encryption at Rest

Data stored on our systems is encrypted using:

• AES-256 Encryption: Military-grade encryption for all stored data
• Database Encryption: Full database encryption with regular key rotation
• File Storage Encryption: Encrypted storage for event images, documents, and media
• Backup Encryption: All backups encrypted with separate encryption keys
• Key Management: Secure key storage using hardware security modules (HSMs)

Infrastructure Security

Cloud Infrastructure

Our platform is hosted on enterprise-grade cloud infrastructure:

• Tier 1 Cloud Provider: Industry-leading cloud infrastructure (AWS/GCP/Azure)
• Geographic Redundancy: Data replicated across multiple regions
• DDoS Protection: Advanced protection against distributed denial-of-service attacks
• Network Isolation: Virtual private clouds (VPCs) with strict network segmentation
• Firewalls: Multi-layer firewall protection with intrusion detection

Physical Security

Our cloud providers maintain:

• 24/7 physical security and surveillance
• Biometric access controls
• Environmental controls (temperature, humidity, fire suppression)
• SOC 2 Type II certified data centers
• ISO 27001 certified facilities

Application Security

• Web Application Firewall (WAF): Protection against common web attacks
• API Security: Rate limiting, authentication, and input validation
• Container Security: Secured containerized deployments with regular scanning
• Secure Development: Security-first development practices and code review
• Dependency Scanning: Automated scanning for vulnerable dependencies

Access Control and Authentication

User Authentication

• Password Requirements: Strong password policies with minimum complexity
• Password Hashing: Bcrypt/Argon2 with salt for secure password storage
• Multi-Factor Authentication (MFA): Optional 2FA via authenticator apps or SMS
• Session Management: Secure session tokens with automatic timeout
• OAuth 2.0: Secure third-party authentication options
• Account Lockout: Automatic lockout after failed login attempts

Access Controls

• Role-Based Access Control (RBAC): Granular permissions for users and organizations
• Principle of Least Privilege: Users granted minimum necessary permissions
• Multi-Tenant Isolation: Complete data separation between organizations
• Audit Logging: Comprehensive logging of access and actions
• Session Monitoring: Detection of suspicious login patterns

Employee Access

• Strict background checks for all employees
• Mandatory security training and ongoing education
• Just-in-time access provisioning for support staff
• All access logged and monitored
• Regular access reviews and revocation
• Separate production and development environments

Payment Security

Financial transactions are protected with the highest security standards:

• Tokenization: Card data replaced with secure tokens, never stored on our servers
• PCI-DSS Certified Processors: Payments processed through certified providers (Stripe, PayPal)
• 3D Secure: Additional authentication for card transactions
• Fraud Detection: Real-time fraud monitoring and prevention
• Secure Checkout: Encrypted payment forms with no card data exposure
• Chargeback Protection: Monitoring and dispute management systems

Monitoring and Detection

Security Monitoring

• 24/7 Monitoring: Continuous monitoring of systems and applications
• Intrusion Detection: Automated detection of suspicious activities
• Log Analysis: Centralized logging with security event correlation
• Anomaly Detection: Machine learning-based detection of unusual patterns
• Real-time Alerts: Immediate notification of security events
• Security Information and Event Management (SIEM): Comprehensive security monitoring

Vulnerability Management

• Regular Scanning: Automated vulnerability scanning of infrastructure and applications
• Penetration Testing: Annual third-party security assessments
• Bug Bounty Program: Responsible disclosure program for security researchers
• Patch Management: Timely application of security patches and updates
• Security Advisories: Monitoring of security bulletins and CVEs

Incident Response

We maintain a comprehensive incident response plan:

Response Process

Breach Notification

In the event of a data breach:

• Affected users notified within 72 hours (as required by GDPR)
• Regulatory authorities informed as required by law
• Clear communication about nature and scope of breach
• Guidance provided on protective measures
• Regular updates throughout incident resolution

Compliance and Certifications

Connecty maintains compliance with industry standards and regulations:

Business Continuity

Backup and Recovery

• Automated Backups: Continuous and daily backups of all critical data
• Geographic Redundancy: Backups stored in multiple geographic locations
• Backup Encryption: All backups encrypted and access-controlled
• Recovery Testing: Regular testing of backup restoration procedures
• Point-in-Time Recovery: Ability to restore to specific points in time
• Disaster Recovery Plan: Documented procedures for major incidents

High Availability

• 99.9% uptime SLA for critical services
• Load balancing across multiple servers
• Auto-scaling to handle traffic spikes
• Failover systems for database and application servers
• Content delivery network (CDN) for global performance

Secure Development Practices

• Security by Design: Security integrated into development lifecycle
• Code Reviews: Peer review of all code changes
• Static Analysis: Automated security scanning of source code
• Dynamic Testing: Runtime security testing of applications
• OWASP Top 10: Protection against common web vulnerabilities
• Secure Coding Standards: Adherence to industry best practices
• Version Control: Secure code repository with access controls
• CI/CD Security: Secure build and deployment pipelines

Third-Party Security

We carefully vet all third-party services and vendors:

• Security Assessments: Due diligence review of vendor security practices
• Data Processing Agreements: Contractual security requirements for all processors
• Regular Audits: Ongoing monitoring of third-party compliance
• Minimal Data Sharing: Only necessary data shared with third parties
• Vendor Management: Centralized tracking of third-party relationships

User Security Best Practices

We recommend users follow these security practices:

Responsible Disclosure

We welcome reports of security vulnerabilities from security researchers and users:

When reporting a vulnerability, please include:

• Description of the vulnerability
• Steps to reproduce the issue
• Potential impact assessment
• Your contact information

We ask that you:

• Do not access or modify user data
• Do not perform destructive testing
• Allow us reasonable time to address the issue before public disclosure
• Make a good faith effort to avoid privacy violations

Security Training and Awareness

All Connecty employees undergo comprehensive security training:

• Mandatory security onboarding for all new employees
• Annual security awareness training
• Regular phishing simulation exercises
• Role-specific security training (developers, support, etc.)
• Privacy and data protection training
• Incident response drills

Updates to Security Practices

We continuously improve our security posture:

• Regular security assessments and audits
• Adoption of new security technologies
• Response to emerging threats and vulnerabilities
• Updates based on industry best practices
• Compliance with evolving regulations

This Security Policy is reviewed and updated regularly. Material changes will be communicated through our platform.

Contact Security Team

For security-related questions or concerns: