Cookie Policy
Last updated: 12/7/2025
This Cookie Policy explains how Connecty uses cookies and similar tracking technologies on our event management platform. We use cookies to improve your experience, analyze usage, and provide personalized features.
What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, understand how you use the site, and provide a better user experience.
Cookies can be "session" cookies (which are deleted when you close your browser) or "persistent" cookies (which remain on your device until they expire or you delete them).
How We Use Cookies
Connecty uses cookies for various purposes to enhance your experience and operate our event management platform effectively:
Essential Cookies (Strictly Necessary)
These cookies are required for the platform to function and cannot be disabled.
| Purpose | Description |
|---|---|
| Authentication | Keep you logged in and secure your session |
| Security | Prevent fraud and protect against malicious activity |
| Payment Processing | Complete ticket purchases and venue bookings securely |
| Load Balancing | Distribute traffic efficiently across our servers |
| Cookie Consent | Remember your cookie preferences |
Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or third-party providers.
| Purpose | Description |
|---|---|
| Preferences | Remember language, theme (dark mode), and display settings |
| Organization Context | Remember your selected organization in multi-tenant accounts |
| Event Filters | Save your search preferences and favorite event categories |
| Form Data | Save draft event information and booking details |
| Video Preferences | Remember volume settings and playback preferences |
Analytics and Performance Cookies
These cookies help us understand how visitors interact with our platform, allowing us to improve performance and user experience.
| Service | Purpose |
|---|---|
| Google Analytics | Track page views, user flows, and engagement metrics |
| Performance Monitoring | Measure page load times and identify technical issues |
| Heatmaps | Understand how users navigate and interact with pages |
| A/B Testing | Test different versions of features to improve usability |
| Error Tracking | Identify and fix bugs and technical errors |
Marketing and Advertising Cookies
These cookies track your browsing activity to deliver relevant advertisements and measure campaign effectiveness.
| Service | Purpose |
|---|---|
| Social Media Pixels | Track conversions and create targeted audiences (Facebook, LinkedIn) |
| Google Ads | Deliver relevant ads and measure ad campaign performance |
| Retargeting | Show relevant events and venues based on your browsing history |
| Email Marketing | Track email open rates and click-through rates |
| Affiliate Tracking | Attribute sales to referral partners and affiliates |
Third-Party Cookies
Some cookies are set by third-party services we use to provide functionality:
- Payment Processors: Stripe, PayPal, and other payment providers set cookies to process transactions securely
- Maps and Location: Google Maps sets cookies when displaying venue locations
- Video Hosting: YouTube or Vimeo may set cookies when event videos are embedded
- Social Media: Social sharing buttons may set cookies from platforms like Facebook, Twitter, LinkedIn
- Customer Support: Live chat and support tools may use cookies to track conversations
- Analytics: Third-party analytics services help us understand platform usage
We do not control these third-party cookies. Please refer to the respective third-party privacy policies for more information.
Managing Your Cookie Preferences
You have several options to control and manage cookies:
Cookie Consent Tool
When you first visit Connecty, you'll see a cookie consent banner where you can:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences by cookie category
- View detailed information about each cookie type
You can update your preferences at any time by accessing the cookie settings in your account or clicking the cookie preferences link in our footer.
Browser Settings
Most web browsers allow you to control cookies through their settings:
- Block all cookies
- Block third-party cookies only
- Delete cookies when you close your browser
- View and delete existing cookies
Here's how to manage cookies in popular browsers:
Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and site permissions → Cookies and site data
Opt-Out Tools
You can opt out of specific tracking services:
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on
- Advertising Cookies: Visit Your Online Choices or NAI Opt-Out
- Do Not Track: Some browsers support "Do Not Track" signals (though not all websites honor them)
Important: Blocking or deleting cookies may impact your experience on Connecty. Some features may not function properly, and you may need to re-enter information.
Mobile App Tracking
If you use the Connecty mobile app, we use similar tracking technologies through mobile identifiers and SDKs. You can control these through your device settings:
- iOS: Settings → Privacy → Tracking / Advertising
- Android: Settings → Google → Ads / Privacy
Cookie Retention
Different cookies have different retention periods:
- Session Cookies: Deleted when you close your browser
- Authentication Cookies: Typically 30 days or until logout
- Preference Cookies: 1 year or until you clear them
- Analytics Cookies: Typically 2 years
- Marketing Cookies: Varies by provider, typically 90 days to 2 years
Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or legal requirements. When we make material changes, we'll notify you by:
- Updating the "Last updated" date at the top of this page
- Displaying a notice on our platform
- Sending an email notification (for significant changes)
Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@connecty.com
Data Protection Officer: dpo@connecty.com
Address: Connecty Privacy Team, [Your Business Address]
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